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Why eCommerce Excellence Is Essential

The last twelve months have changed the channel mix for retail - perhaps forever. As we enter a holiday season unlike any other, we kick off our coverage of how to get eCommerce right, and why doing so simply isn't optional.
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Free Postage: Fashion’s Big, Bad Idea

Free postage has become a trap from which many brands cannot break free without risking market share. It is right up there with the ‘free plastic carrier bag’ as one of retail’s big, bad ideas.